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posted Oct 14, 2011, 12:00 PM by Matt Granger   [ updated Nov 1, 2011, 10:50 AM ]
I've been hard at work creating a new application called Yodel and I wanted to share a few details about it with you.  In a nutshell, Yodel is a workflow communication tool.  Here are a few imaging department workflow scenarios and how Yodel improves communications:
  • Scenario #1: A hospital has wireless DR portable x-ray machines with which they perform dozens of daily portables.  Although techs are able to directly send the x-ray images from the patients' rooms to PACS over the wireless network, reading these exams is still delayed because someone must complete the exam in the RIS, scan in paper documents, or perform some other task to tell the radiologist that the exam is ready to be read.  Yodel maintains a mirror image of your recent PACS worklist and presents this through an easy to use webpage to your techs.  Techs log in to this Yodel worklist webpage on their smartphone, iPad, tablet, etc., and with a few clicks they mark the exam as completed.  Yodel then jumps in to action and can send various alerts to any number of destinations to make sure your workflow gets completed and the exams can be read.  The alerts can be any combination of e-mails, text messages, screen pop up messages, XML file drops, event logs, or even a Yodel-created DICOM image sent to the referenced exam in PACS containing the text of the worklist entry (including tech comments if provided).
  • Scenario #2: A nuclear medicine exam is ordered after normal hours.  No nuc med techs are around to order the isotope drugs, so the patient's exam is delayed until later the next day because the drugs were not ready in the morning.  Yodel can monitor the PACS worklist for newly ordered after-hour nuclear medicine exams and send an e-mail or text message to someone so the appropriate drugs can be ordered.  The delivered alert message is completely customizable and can even contain a URL to your Yodel instance so the user must log before they are shown any PHI.
Here's a few more details about Yodel:
  • Yodel can respond to user triggered events (scenario #1) or automatically discover events (scenario #2) and it can generate different alerts depending on the time of day the alert occured.
  • The yodel application runs on your own organization's hardware so your PHI remains your PHI.  
  • Yodel requires no complicated integrations to your PACS, RIS, HIS, etc.  Yodel simply needs to be able to query your PACS worklist.  
  • Yodel can send the alert emails through your own organization's SMTP server.  If getting the necessary details/permissions for this is difficult, Yodel can send the e-mail messages for you!  
  • The alert types offer incredible customization.  Alert messages can include over 40 different variables that insert exam relevant information into the message text.
I'll blog about some more details soon.  If this sounds like something you might be interested in, send me an email and I'll make sure you get a chance to try it out as soon as it is available.  

Have a great weekend!